- Clinic Name: Centre Véterinaire DMV
- Location: 2300 54e avenue Lachine, Québec, CA
- Opening hours: 24/7
- Website: www.centredmv.com
- Services: Emergency and speciality veterinary services
About the clinic
The DMV center was founded by a group of veterinary professionals in 1993. They decided that they should offer emergency and specialty services 24/7 and it has been so since. During the years, the center expanded and opened up 3 more locations in Canada.
It works as a reference center with regular vet clinics. Our mission is to provide emergency care and more specific treatments and tests for our furry companions.
About the staff
Overall, between all 4 locations, there are around 185 employees. At the founding location, there are around 15 veterinarians, some of them full time, some of them part-time and occasional. There are 20 specialty veterinarians, 50 vet techs, 30 animal handlers, 15 receptionists, and the supporting staff like administration and the cleaning team.
Volunteering and internships possibilities
The DMV Centre accepts students from vet school for volunteering and practice possibilities. Also, they accept vet tech and veterinarian candidates for internal specialization.
Usually, in Summer we see around 20 emergency patients per day, not counting the ones that have already been hospitalized. In the specialized departments, we have around 20 patients per day as well.
Which events do you celebrate at your clinic?
We celebrate Vet Tech Week every year! Last year, the administration team made a video to show the importance of the vet tech team.
We also celebrate holidays throughout the year.
We have a special day for the kids of the employees, like “Bring your kid to work” day.
At the end of each intern year, we do a huge party.
Most common vet cases
We commonly do orthopedic procedures as surgery cases.
As emergency cases, we see a lot of HBC (hit by a car), stomach torsions, AKD (acute kidney disease), etc.
We don’t perform spay or neuter procedures, except for animals that need special assistance while under anesthesia or have several health issues.
What is the most remarkable case that came to your clinic, one that the whole staff remembers to this day?
A funny one is a pomeranian who ate an earring shaped like a unicorn… Which was amazingly clear on the x-ray!
Another one which I remember was a malamute that went into surgery in another clinic had a gauze forgotten in his abdomen and came to our center with a whole bunch of complications (sepsis, a complication with the wound, multi-resistant bacteria…). He stayed with us for 2 months!
What do you, or the management team do to maintain a healthy work environment?
The management team offers food delivery for the working staff on busy days. They also come to help out the team in place. Sometimes the specialists come to help the emergency team when it is busy.
Do many of your clients take advantage of pet insurance?
I see it becoming more and more popular in recent years.