Veterinary Professionals

Veterinary Euthanasia: How Vet Teams Cope

How vet teams handle euthanasia appointments, the hard requests (convenience, economic, behavioral), moral stress and the habits that help the team cope.

Veterinary Euthanasia: How Vet Teams Cope
In this article

    Veterinary euthanasia is a planned, humane death, chosen to end an animal's suffering. Ask anyone in vet med about the hardest part of the job and it comes up fast. Not because a peaceful death is a bad thing; done well, it's one of the kindest things a team can give an animal. It's hard because of everything around it: the family in the room, the request you don't agree with, the patient you've known since its puppy shots.

    This guide is for the whole team, from CSRs to vets: what euthanasia means under the AVMA Guidelines, how the appointment runs from the team's side, the hard cases, and what actually helps people cope. It doesn't cover drugs or technique. That belongs in your training and your practice's protocols.

    What euthanasia means, and the AVMA's test for it

    Euthanasia comes from the Greek eu (good) and thanatos (death): a good death. As veterinary ethicists summarize them, the AVMA Guidelines for the Euthanasia of Animals set two conditions that have to be met together. The method has to be humane, making death as rapid, painless and free of distress as possible. And the intention has to be the animal's own interest or welfare.

    That second condition is where most of the hard feelings live. The Guidelines also say that when a decision is questionable, especially for an animal that could still have a life worth living, the veterinarian, as the animal's advocate, should be able to speak frankly about its condition and suggest alternatives.

    Euthanasia isn't the only end-of-life option, either. Veterinarians Kathleen Cooney and Barry Kipperman argue that hospice and palliative care should be considered any time suffering is expected, before euthanasia is chosen.

    The appointment, from the team's side

    A good euthanasia is mostly planning and people. The Companion Animal Euthanasia Training Academy (CAETA) and the founders of Lap of Love describe the same shape: settle decisions early, protect the family's time, and treat the body with respect.

    Before: the call and the plan

    • Bring it up early. Raising end-of-life options before a crisis is part of the vet's job, Cooney and Kipperman argue, and owners rank preplanning among the top five things that make a good death experience.
    • Make the booking call gentle. Whoever books it gives the client full attention: no hold, no checking out another client at the same time. Use the pet's name.
    • Settle the decisions now. Who will attend, comfort items from home, and aftercare (home burial or the type of cremation). Write it in the record so nobody has to ask again in the room.
    • Do paperwork and payment ahead. Clear consent and payment before the day mean the family can leave when they're ready, and nobody talks money after the death.
    Red setter dog lying on the floor with its head down

    During: the room and the people

    • Set up a quiet, soft room. A comfort room if you have one, or an exam room made warm: soft bedding, lamp light, tissues and water. A side or back exit helps.
    • One person stays with the family. CAETA's template has one team member stay with the client and patient throughout, checking their wishes and noting them in the chart.
    • Explain in plain words, a little at a time. The vet explains the plan for comfort and answers questions without rushing.
    • Offer private time, before and after. Some teams hand the family the button of a wireless doorbell, so they can call someone in without leaving their pet.
    • Don't judge who stays or goes. Some owners can't be in the room. Their pet gets the same gentleness either way.
    Dog resting its head on its owner's shoulder in a hug

    After: memorials, care and follow-up

    • Offer a keepsake. A clay paw print, a clipping of fur, the collar in a small bag. Lap of Love's founders suggest making the paw print with the family there.
    • Walk them out. A private exit beats the busy lobby.
    • Handle the body with respect. Cover the pet with a clean blanket and carry them discreetly, in a presentable bag or shroud, never anything that looks like trash.
    • Be honest about aftercare. Describe private, semi-private and communal cremation (or alternatives) accurately, and don't steer families to a provider for the clinic's benefit.
    • Follow up. A handwritten card signed by everyone who knew the pet, or a call the next day. Some teams also send a note on the pet's birthday or the anniversary of the first visit.
    Checklist of a euthanasia appointment from the team's side. Before: raise it early, a gentle booking call, wishes and aftercare in the record, consent and payment done. During: a quiet soft room, one person stays with the family, plain words, private time before and after. After: a keepsake, a private exit, body care with respect, a card or call to follow up
    Infographic by I Love Veterinary

    The hard cases

    Most euthanasias are clear. The ones that stay with people are different. In a survey of 889 North American veterinarians (Moses and colleagues, 2018), 93% had received what they considered an inappropriate euthanasia request, though most said it was rare, and most rarely or never went along with one.

    We asked our followers what they think of "wrongful" euthanasia, and the answers covered the whole range. One put it simply: "Some are behavioral, some are medical, some are financial. There's a wide spectrum and I try to look at it from all sides."

    Case

    What it means

    What the team can do

    Convenience

    The owner's needs drive it, not the animal's welfare

    Offer alternatives (rehoming, rescue, training); the vet may decline

    Economic

    Cost of care is the main reason

    Talk through every level of care, including lower-cost options

    Behavioral

    Aggression or behavior that puts people at risk

    A careful decision with all the facts, not a quick yes or no

    Keep going

    The owner keeps treating a suffering animal

    Speak frankly about quality of life; keep the conversation open

    The hard euthanasia requests and how teams talk them through: convenience, offer rehoming, rescue or training and the vet may decline; economic, talk through every level of care the family can afford; behavioral, look at all the facts and talk honestly about safety; keep going, speak frankly about quality of life. Try asking what we would do if euthanasia was not an option
    Infographic by I Love Veterinary

    Convenience euthanasia

    Convenience euthanasia is based on human needs, such as changed circumstances or a lack of time or desire to care for the animal, rather than the animal's welfare. It often means a healthy or treatable animal, and it's the request vet teams struggle with most. A veterinary assistant told us: "I assisted with one years ago at my old practice and I'll never do it again. It was the worst day of my career."

    Economic euthanasia

    Economic euthanasia is chosen mainly because of the cost of care. In Kipperman's survey of US small animal vets, requests that seemed to come down to money came in at a median of about once a month.

    Our followers were split. One wrote, "Financial euthanasia is basically animal cruelty..." Another pushed back: "I've seen 'poor' people who take WAY better care of their pets than 'rich' people." The practical answer is to talk through every option the family can afford before euthanasia is the only one left. Our owner guide on what to do if you can't afford a vet is a good one to share.

    Behavioral euthanasia

    Behavior cases are often the most torn decisions of all. A foster carer told us about a dog from an abuse situation who had bitten several people: "Rescue wants her euthanized, but I feel it's not been long enough to train her out of it. I'm torn." These decisions deserve a careful look at all the facts and an honest talk about safety.

    When the owner wants to keep going

    The opposite hurts too. In a UK survey (Batchelor and McKeegan, 2012), clients wanting to continue treatment despite an animal's poor welfare was rated the most stressful ethical dilemma, ahead of a request to euthanize a healthy animal. Here the advocate role cuts the other way.

    Can you say no?

    Yes. In Kipperman's survey of US small animal vets, 80% had declined a euthanasia request at some point in their career. One vet told us: "I refuse euthanasia if I feel it is unnecessary. I try to give them so many other options."

    Saying no isn't always easy, though. In a UK study, 71% of vets said they had wanted to refuse a request but performed it anyway, and pressure from a superior was one of the reasons given.

    A written policy helps. Cooney and Kipperman propose that every practice have one that supports declining euthanasia on moral grounds, so no one fights that battle alone in the exam room. They also suggest asking the owner, "What would we do if euthanasia wasn't an option?" It opens the door to alternatives. If you're job hunting, ask at the interview whether the practice performs convenience euthanasias and how it handles requests the team disagrees with. And as one follower said about owners who refuse bloodwork and exams: "Euthanasia without reason should never happen."

    What it costs the team

    Grief after a euthanasia is normal. So are relief, anger and doubt, sometimes on the same day. In one survey of veterinarians, 84% reported sadness linked to euthanasia, and more than half reported frustration, doubts or guilt. Two terms help name what's going on:

    • Moral stress is the strain of doing, or being asked to do, something that clashes with your values. Philosopher Bernard Rollin first described it in vet med around killing healthy animals. Research with Australian vets found euthanasia in general was the stressor they reported most often, but euthanasia they disagreed with weighed heaviest morally.
    • Compassion fatigue is the toll of caring, day after day, for animals and people who are suffering. Our guide to burnout and compassion fatigue in veterinary medicine explains how it differs from burnout.

    Techs, assistants and front-desk staff see the patient's decline and the family's grief too, which is why Cooney and Kipperman urge managers to look out for the whole team, including people who never perform a euthanasia themselves.

    Black dog lying with its head on its paws, in black and white

    The research is more hopeful than the folklore. Two studies did not find a link between performing euthanasia and suicide risk, and a study of 103 vets found no link between how often they performed euthanasia and their compassion fatigue scores. The cases people disagree with carry the heaviest weight.

    Some people grow detached over time, and studies show experienced vets can become more accepting of convenience euthanasia. That isn't a failure, but it is a reason to check in with yourself. CAETA's Kathleen Cooney calls it a "euthanasia rut" and suggests teams talk about their cases regularly to stay out of it.

    What helps

    For you

    • Let yourself feel it. Crying in front of the family is not unprofessional. Pet loss specialist Coleen Ellis told dvm360 that families want to know you cared about their pet too.
    • Take the break. If a case hits hard, ask for a few minutes, a longer break or the rest of the day.
    • Talk to someone who gets it. A trusted colleague, a partner, a friend.
    • Reset before the next one. Step away for a minute, then learn the next pet's name and story before you walk in.
    • Know your limits, and say them. Some people can do several euthanasias a week; some can't. Some roles involve far less end-of-life work. Tell your manager what you can carry.

    For the practice: a team debrief, step by step

    1. Tell the team ahead. Let everyone involved in the pet's care know that euthanasia is planned.
    2. Meet after the hard ones. A short group debrief soon after a difficult death, with whoever was involved.
    3. Talk it through without judging. What went well, what was hard, and how everyone is doing.
    4. Share the reasoning. Say why the decision was made, especially when the team had doubts.
    5. Check who needs a break. Let someone who is struggling sit the next one out, especially when a patient reminds them of their own pet. Quain (2021) suggests limiting a person's exposure for a while.
    6. Review and remember, monthly. Cooney recommends regular euthanasia rounds, for example monthly, to review cases and spot improvements. Some clinics also take time each month to remember the pets who died.
    A team debrief in six steps: tell the team ahead, meet after the hard ones, talk it through without judging, share the reasoning, check who needs a break, review and remember monthly
    Infographic by I Love Veterinary

    Two more things belong in every practice: the written decline policy, so nobody has to choose between their values and their job in the moment, and easy access to help, such as counseling through an employee assistance program and permission to book mental health appointments during work hours.

    Where to get support

    If euthanasia, or the job in general, is weighing on you, you don't have to carry it alone.

    For the wider picture on mental health in the profession, including how to help a colleague, see our guide to veterinary suicide rates and where to get help. New to the field? Our vet tech career guide covers what the job involves, end-of-life care included.

    FAQ

    Does euthanasia ever get easier?

    The appointment gets more familiar, but the feelings don't vanish, and they shouldn't have to. What gets easier is the teamwork around it.

    Can a vet tech refuse to assist with a euthanasia?

    That depends on your practice. Ask about the euthanasia policy before you accept a job, and tell your manager which cases you can't take part in. Some practices reassign a team member who is struggling with a particular case.

    Can a veterinarian refuse to euthanize a healthy pet?

    Yes. Most US small animal vets in Kipperman's survey had declined a request at some point, and the AVMA Guidelines expect the vet to speak up for the animal and suggest alternatives when a decision is questionable.

    One of our followers summed it up: "We are not gods and do all we can to help our patients and owners. But we ARE HUMANS." Look after the humans on your team, too.

    Sources

    About the author

    I Love Veterinary

    Editorial team

    The I Love Veterinary editorial team writes and curates news, clinical references and career resources for veterinary professionals.

    All articles by I Love Veterinary →

    I Love Veterinary by email

    New articles, tips and vet-team offers.

    For vets, techs and practice teams. Free, and you can unsubscribe anytime.

    Free. Unsubscribe anytime.